You should make sure you recorded all your efforts to the collection agency and certify everything through the post office or send via UPS or Fedex to have proper tracking.
Your next step is to send a follow up letter to the collection agency explaining that you have not heard back and put in a copy of the first letter and the certified receipt information, then wait 30 days for a response.
If still they refuse to reply you should contact the BBB and attorney general with the documents you have to file complaints.
Wait at least 30 days from the complaints filed before proceeding, then if no results go to the federal court and file the paperwork for a lawsuit against the collection agency.
Make sure you pay to have them served you can find some online services to do this if not in your state and the courts will serve them too but you want to get the paperwork to them asap in hopes of getting them to remove your negative credit tradeline they put on your report.
If you need help you should contact us at the top left of the screen and contact us.
Nice information, on target, publish good stuff excellent
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